1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our premium TradingView indicator and Discord subscription services ("Services"). Please read this Privacy Policy carefully.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us:
- Account Information: Email address, TradingView username
- Payment Information: Billing details processed securely by Stripe
- Discord Information: Username, server interactions within our premium channels
- Communication Data: Support messages and inquiries
2.2 Automatically Collected Information
- Usage Data: How you interact with our services and features
- Device Information: IP address, browser type, operating system
- Log Data: Access times, error logs, performance metrics
- Discord Data: Server activity within our premium Discord channels only
3. How We Use Your Information
3.1 Service Provision
- Provide access to premium TradingView Pine scripts
- Grant exclusive Discord channel access
- Process subscription payments through Stripe
- Provide customer support and respond to inquiries
3.2 Communication
- Send subscription confirmations and billing notifications
- Provide important service updates
- Respond to support requests
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We share information with trusted third-party service providers:
- Stripe: For secure payment processing
- Discord: For Discord integration and server management
- TradingView: For Pine script access management
- Database Hosting: Supabase for secure data storage
5. Data Security
5.1 Security Measures
- Encryption of data in transit and at rest
- Secure payment processing through PCI-compliant Stripe
- Access controls and authentication requirements
- Regular security monitoring and updates
5.2 Data Retention
- Account Data: Retained while your subscription is active
- Payment Data: Retained as required for tax compliance (7 years)
- Communication Data: Retained for customer service purposes
6. Your Privacy Rights
- Access: Request access to your personal information
- Correction: Update or correct your account information
- Deletion: Request deletion of your personal information
- Marketing: Opt-out of marketing communications
7. Specific Service Information
7.1 TradingView Integration
- We access only necessary data for Pine script access management
- We do not access your TradingView trading account or execute trades
- Your trading decisions and results remain private
7.2 Discord Integration
- We only manage roles within our premium Discord server
- We do not access your private messages or other Discord servers
- Server activity is processed only within our premium channels
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information. By using our services, you consent to the practices described in this policy.
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